Event Technology

Best Event Registration & Ticketing Platforms in 2026: Honest Comparison

Quick Answer
For free events, use Luma or Humanitix. For paid events with international audiences, Eventbrite or Ticket Tailor offer the best balance of features and fees. For Indian events, Townscript and Konfhub provide native UPI/Razorpay integration and INR pricing that international platforms lack. For enterprise conferences, Cvent and Bizzabo justify their higher costs ($15,000-$50,000 per year) with robust analytics and sponsor management.

Which Event Registration Platform Should You Use in 2026?

For free events, use Luma or Humanitix. For paid events with international audiences, Eventbrite or Ticket Tailor offer the best balance of features and fees. For Indian events specifically, Townscript and Konfhub provide UPI/Razorpay integration and INR pricing that international platforms lack. For enterprise conferences, Cvent and Bizzabo justify their higher costs with robust analytics and sponsor management.

There is no single "best" platform - the right choice depends on your event type, audience location, budget, and technical needs. This guide compares 12 platforms across pricing, features, payment support, and real-world performance so you can make an informed decision.

Quick Recommendation by Event Type

Event Type Best Platform Why
Free community events Luma Clean design, zero fees, RSVP tracking
Paid conferences (global) Eventbrite Largest marketplace, strong discovery
Paid conferences (India) Townscript INR pricing, UPI, low fees
Tech meetups and hackathons Konfhub Developer-friendly, CFP tools
Virtual/hybrid events Zoom Events Built-in video, registration + streaming
Enterprise conferences (1000+) Cvent End-to-end event management suite
Nonprofit fundraisers Humanitix Profits go to charity, free for organizers
Music/entertainment events BookMyShow (India) / Eventbrite (global) Consumer trust, high-traffic discovery
Corporate internal events Splash Branded pages, RSVP, enterprise SSO
Multi-day festivals Ticket Tailor Low flat fees, unlimited ticket types
Workshops and classes AllEvents Local discovery, recurring events
High-touch B2B events Bizzabo Networking tools, sponsor ROI tracking

Platform-by-Platform Comparison

1. Eventbrite

Best for: Paid events needing maximum discoverability

Eventbrite remains the world's largest event marketplace with over 4 million events annually. Its strength is discovery - attendees actively browse Eventbrite for events to attend, giving organizers built-in marketing reach.

Pricing (2026):

  • Free events: Completely free
  • Paid events: 3.7% + $1.79 per ticket (Essentials plan)
  • Professional plan: 6.2% + $1.79 per ticket (adds reserved seating, multi-session)
  • Premium plan: Custom pricing for enterprise

Pros:

  • Largest event discovery marketplace globally
  • Strong SEO - event pages rank well on Google
  • Mobile app with QR check-in
  • Integrations with Mailchimp, Salesforce, HubSpot
  • Payout within 5 business days

Cons:

  • Per-ticket fees add up quickly for expensive tickets
  • Limited customization on free plan
  • Customer support quality has declined (users report 48-72 hour response times)
  • No native UPI support for Indian events

Best for Indian events? Partially. Works for international-facing events, but INR payouts involve currency conversion fees. Indian-focused events are better served by Townscript or Konfhub.

2. Luma

Best for: Free events, community building, clean aesthetics

Luma has emerged as the go-to platform for tech communities, creator events, and professional meetups. Its design-forward approach and zero fees for free events make it popular with startups and community builders.

Pricing (2026):

  • Free events: Completely free (no limits)
  • Paid events: 7% + $0.99 per ticket (absorbed by organizer or passed to attendee)
  • Luma Plus: $59/month (custom branding, CRM integrations, priority support)

Pros:

  • Beautiful, minimalist event pages
  • Built-in email marketing and attendee messaging
  • Calendar integration (Google, Apple, Outlook)
  • Community features - recurring events, member management
  • Instant payouts via Stripe

Cons:

  • Limited payment gateways (Stripe only)
  • No marketplace/discovery - you drive all traffic yourself
  • Analytics are basic compared to enterprise platforms
  • No offline check-in app
  • Limited support for complex multi-track conferences

Best for Indian events? Limited. Stripe is available in India but less popular than Razorpay/UPI. Better suited for global or US-focused events.

3. Townscript

Best for: Indian events of all sizes

Townscript is India's leading event registration platform, built specifically for the Indian market. It supports INR, UPI, Razorpay, Paytm, and all domestic payment methods natively.

Pricing (2026):

  • Free events: Completely free
  • Paid events: 3% per ticket (capped at INR 150 per ticket)
  • No monthly subscription fees
  • Organizer can pass fees to attendees

Pros:

  • Native UPI, Razorpay, Paytm, net banking support
  • INR pricing with no currency conversion
  • Same-day or next-day payouts
  • GST invoice generation built-in
  • WhatsApp ticket delivery (huge for Indian audiences)
  • Offline QR code check-in app
  • Multi-language support (Hindi, Marathi, Tamil, etc.)

Cons:

  • Limited international payment support
  • Platform design feels dated compared to Luma or Eventbrite
  • Discovery/marketplace reach is smaller than Eventbrite
  • Limited API and integrations compared to Western platforms
  • Analytics dashboard is basic

Best for Indian events? Yes - the top choice for most Indian event organizers. Native payment support, GST compliance, and WhatsApp delivery solve real Indian market needs.

4. Konfhub

Best for: Tech conferences, hackathons, developer events

Konfhub is an Indian platform built specifically for technology events. It includes Call for Proposals (CFP) management, speaker scheduling, and attendee networking - features that matter for tech conferences.

Pricing (2026):

  • Free events: Completely free
  • Paid events: 2.5% per ticket (one of the lowest in India)
  • Conference plan: 4% per ticket (includes CFP, speaker management, multi-track scheduling)

Pros:

  • Built-in CFP (Call for Proposals) management
  • Speaker profile pages and scheduling
  • Multi-track agenda builder
  • UPI, Razorpay, and INR native support
  • Attendee networking with interest matching
  • Certificate generation for workshops
  • Open-source friendly (supports community sponsorship tiers)

Cons:

  • Niche focus - not ideal for weddings, entertainment, or corporate events
  • Smaller user base limits discovery
  • UI could be more polished
  • Limited marketing automation
  • Support response times vary

Best for Indian events? Excellent for tech events. If you are running a developer conference, hackathon, or tech workshop in India, Konfhub is purpose-built for you.

5. Zoom Events

Best for: Virtual and hybrid events with built-in video

Zoom Events combines Zoom's reliable video platform with registration, ticketing, and networking. For organizations already using Zoom, it eliminates the need for a separate registration platform.

Pricing (2026):

  • Zoom Events license: Starting at $79/month per license
  • Per-event ticketing fees: 0% (included in subscription)
  • Free tier: Not available for events - requires paid Zoom Workplace plan

Pros:

  • Seamless video integration - no third-party streaming needed
  • Backstage/green room for speakers
  • Expo hall for sponsors and exhibitors (virtual)
  • Registration, ticketing, and video in one platform
  • Breakout rooms for networking and workshops
  • Recording and on-demand replay included

Cons:

  • Monthly subscription regardless of event frequency
  • Limited for in-person-only events (the platform is built around virtual)
  • Branding customization is limited
  • Networking features feel forced compared to in-person
  • No marketplace discovery

Best for Indian events? Good for virtual/hybrid corporate events. The monthly subscription model does not suit occasional event organizers.

6. Splash

Best for: Corporate events with brand-focused design

Splash specializes in branded event experiences for marketing teams. Its strength is design - event pages look like custom-built landing pages, not generic registration forms.

Pricing (2026):

  • Free plan: 1 event, basic features
  • Pro plan: Starting at $499/month
  • Enterprise: Custom pricing

Pros:

  • Best-in-class event page design (drag-and-drop builder)
  • Enterprise SSO and team management
  • CRM integrations (Salesforce, HubSpot, Marketo)
  • On-brand check-in experience
  • Guest list management with VIP tiers
  • ROI analytics for marketing teams

Cons:

  • Expensive - not for small organizers or community events
  • Primarily designed for corporate use cases
  • Limited ticketing/payment features (more RSVP than e-commerce)
  • No marketplace or event discovery
  • Overkill for simple events

Best for Indian events? Only for MNC marketing teams in India running brand events. Too expensive and corporate-focused for most Indian organizers.

7. Bizzabo

Best for: B2B conferences and enterprise events

Bizzabo is a full-stack event experience platform targeting large B2B conferences. It excels at sponsor management, networking, and ROI measurement.

Pricing (2026):

  • No public pricing (enterprise sales model)
  • Typical contracts: $15,000-$50,000+/year depending on event volume
  • Per-event pricing available for single large conferences

Pros:

  • Comprehensive sponsor management and ROI dashboards
  • AI-powered networking and matchmaking
  • Multi-event portfolio management
  • Advanced analytics (attendance patterns, engagement scoring)
  • Branded mobile app for each event
  • Virtual and hybrid capability built-in

Cons:

  • Very expensive - not viable for small-medium organizers
  • Complex setup requires dedicated event tech staff
  • Overkill for simple registration needs
  • Sales process is lengthy
  • Primarily designed for Western markets

Best for Indian events? Only for large enterprises running 5+ major conferences annually. Not practical for the vast majority of Indian event organizers.

8. Cvent

Best for: Enterprise event management at scale

Cvent is the industry standard for large enterprise event programs. It handles everything from venue sourcing to registration to post-event analytics - but the complexity and cost reflect that scope.

Pricing (2026):

  • No public pricing (enterprise RFP process)
  • Typical contracts: $20,000-$100,000+/year
  • Includes venue sourcing, registration, mobile app, analytics

Pros:

  • Complete end-to-end event management (venue sourcing to ROI)
  • Cvent Supplier Network for venue/vendor discovery
  • Industry-leading analytics and reporting
  • CE/CME credit tracking for professional events
  • Badge printing and on-site management
  • Housing/hotel block management

Cons:

  • Very expensive and complex
  • Long implementation timeline (weeks to months)
  • UI feels outdated compared to modern platforms
  • Requires training to use effectively
  • Overpowered for events under 500 attendees

Best for Indian events? Used by large Indian hotel chains (Taj, Oberoi, ITC) and MNCs for their event programs. Not suitable for independent organizers.

9. Ticket Tailor

Best for: Budget-conscious organizers running paid events

Ticket Tailor offers the lowest per-ticket fees in the industry, making it ideal for organizers who want to maximize revenue from ticket sales.

Pricing (2026):

  • Free events: Completely free
  • Paid events: $0.26 per ticket flat fee (no percentage)
  • Box Office plan: $29/month (unlimited free events + lower per-ticket fee of $0.16)
  • No percentage-based commission

Pros:

  • Lowest fees in the industry (flat rate, no percentage)
  • Unlimited ticket types and discount codes
  • Seating charts for seated events
  • Waitlist management
  • Stripe and PayPal integration
  • White-label option (remove Ticket Tailor branding)

Cons:

  • No event discovery/marketplace
  • Limited marketing tools
  • Basic analytics
  • No mobile check-in app (web-based only)
  • Customer support via email only (no phone/chat)
  • Limited Indian payment gateway support

Best for Indian events? Limited. Stripe works in India, but the lack of UPI/Razorpay and INR-native features makes it less convenient than Townscript.

10. Humanitix

Best for: Nonprofit events and socially conscious organizers

Humanitix is unique - it is a not-for-profit ticketing platform where all booking fees go toward funding education for disadvantaged children. For organizers, the platform is effectively free.

Pricing (2026):

  • Free events: Completely free
  • Paid events: 2% + $0.30 per ticket (all fees go to charity, not the company)
  • Organizers pay nothing - fees are passed to attendees or absorbed as a charitable contribution

Pros:

  • Fees fund children's education (social impact)
  • Competitive pricing (often cheaper than Eventbrite)
  • Modern, clean interface
  • Free for organizers
  • Growing marketplace, especially in Australia and US
  • Tax-deductible booking fees in some jurisdictions

Cons:

  • Smaller marketplace compared to Eventbrite
  • Limited presence in India (primarily Australia, US, UK)
  • Fewer integrations than enterprise platforms
  • Analytics are basic
  • Limited multi-language support

Best for Indian events? Currently limited in India, but growing. A good option for NGO events, charity galas, and socially conscious conferences.

11. AllEvents

Best for: Local event discovery and recurring events

AllEvents operates as both an event discovery platform and a registration tool. Its strength is local event aggregation - it pulls events from multiple sources and creates a unified local event calendar.

Pricing (2026):

  • Free events: Completely free
  • Paid events: Starting at 2% per ticket
  • Pro plan: $9.99/month (analytics, custom branding, priority listing)
  • Business plan: $29.99/month (multi-organizer, API access)

Pros:

  • Strong local event discovery (aggregates from Facebook, Meetup, and more)
  • Recurring event support
  • Mobile app for attendees
  • Basic CRM and attendee management
  • Low pricing
  • Available in India with INR support

Cons:

  • Platform feels cluttered with aggregated events
  • Limited branding customization
  • Check-in features are basic
  • Not suitable for large or complex events
  • SEO of individual event pages is weak

Best for Indian events? Decent for small community events and workshops. The local discovery feature helps in Indian metros. Not suitable for professional or large-scale events.

12. BookMyShow (Corporate Events Division)

Best for: Entertainment and large-scale consumer events in India

BookMyShow is primarily known as India's largest entertainment ticketing platform. Its corporate events division handles large-scale events, product launches, and brand experiences.

Pricing (2026):

  • Custom pricing (enterprise sales model)
  • Typical commission: 5-10% of ticket value
  • Internet handling fee: INR 28-56 per ticket passed to attendees

Pros:

  • Massive consumer reach in India (100M+ users)
  • Trusted brand - attendees are comfortable buying tickets
  • Robust anti-fraud and scalping prevention
  • Physical box office support in Indian cities
  • Integration with cinema/entertainment ecosystem

Cons:

  • Not self-serve - requires relationship with sales team
  • High commission rates compared to dedicated platforms
  • Limited customization for corporate events
  • No registration form flexibility (designed for ticketing, not registration)
  • Slow onboarding process

Best for Indian events? Only for large entertainment events, concerts, and consumer-facing events that need BookMyShow's massive audience reach. Not suitable for corporate registration or community events.

Pricing Comparison Table

Platform Free Events Paid Event Fee Monthly Plan Payment Processing
Eventbrite Free 3.7% + $1.79/ticket None (per-ticket) Stripe, PayPal
Luma Free 7% + $0.99/ticket $59/mo (Plus) Stripe
Townscript Free 3% (cap INR 150) None Razorpay, UPI, Paytm
Konfhub Free 2.5%/ticket None Razorpay, UPI
Zoom Events N/A 0% (subscription) $79/mo Stripe, PayPal
Splash Free (1 event) N/A $499/mo Stripe
Bizzabo N/A Custom $15,000+/yr Stripe, custom
Cvent N/A Custom $20,000+/yr Multiple
Ticket Tailor Free $0.26 flat/ticket $29/mo Stripe, PayPal
Humanitix Free 2% + $0.30/ticket None Stripe
AllEvents Free 2%/ticket $9.99/mo Stripe, Razorpay
BookMyShow N/A 5-10% commission Custom In-house gateway

Feature Matrix

Feature Eventbrite Luma Townscript Konfhub Ticket Tailor Cvent
Custom registration forms Yes Basic Yes Yes Basic Advanced
Multi-session/track Pro only No Yes Yes No Yes
QR check-in app Yes No Yes Yes Web only Yes
Seating charts Pro only No No No Yes Yes
CRM integration Yes Basic No No No Yes
Email marketing Yes Yes Basic Basic No Yes
Waitlist management Yes Yes Yes Yes Yes Yes
Discount codes Yes Yes Yes Yes Yes Yes
Attendee networking No No No Yes No Yes
Speaker/CFP management No No No Yes No Yes
UPI/Razorpay support No No Yes Yes No Limited
White-label option No Plus only No No Yes Yes
API access Yes Limited Limited Yes Yes Yes

Best Platforms for Indian Events

Indian events face specific challenges that most global platforms do not address:

Payment Gateway Requirements

Indian attendees expect:

  • UPI - accounts for 60%+ of digital payments in India
  • Razorpay - the most popular payment gateway for Indian businesses
  • Paytm - still widely used for smaller transactions
  • Net banking - required for corporate purchasers
  • INR pricing - currency conversion adds 2-4% cost and confusion

Platforms that support Indian payment gateways natively:

  1. Townscript - full UPI, Razorpay, Paytm, net banking
  2. Konfhub - UPI, Razorpay, net banking
  3. AllEvents - Razorpay support
  4. BookMyShow - proprietary Indian payment gateway

GST Compliance

Indian event organizers must charge 18% GST on ticket sales. The platform should:

  • Generate GST-compliant invoices
  • Support organizer's GSTIN on invoices
  • Provide HSN/SAC code classification
  • Enable GST input credit for B2B buyers

Townscript and Konfhub handle GST compliance natively. International platforms require manual GST management.

WhatsApp Ticket Delivery

In India, email open rates for event communications are 15-20%, while WhatsApp open rates exceed 90%. Platforms that deliver tickets via WhatsApp see significantly higher attendee engagement and lower no-show rates.

Townscript is the only major platform offering native WhatsApp ticket delivery.

Self-Hosted vs. Platform: When to Build Custom Registration

Some organizers consider building their own registration system. Here is when that makes sense - and when it does not.

Build Custom When:

  • You run 20+ events per year with identical workflows
  • You need deep integration with your existing CRM, ERP, or marketing stack
  • Your data privacy requirements prevent using third-party platforms
  • You have an in-house development team to build and maintain the system
  • Per-ticket fees exceed $5,000/year (break-even for custom development)

Use a Platform When:

  • You run fewer than 15-20 events per year
  • You do not have in-house development resources
  • You need marketplace discovery to reach new attendees
  • Your requirements are standard (registration, payment, check-in)
  • You want to launch quickly without development time

Cost Comparison: Custom vs. Platform

Factor Custom Build Platform (Eventbrite) Platform (Townscript)
Initial development $15,000-$50,000 $0 $0
Annual maintenance $5,000-$15,000 $0 $0
Per-ticket cost (1,000 tickets at $50) $0 $2,490 ~$1,500
Per-ticket cost (5,000 tickets at $50) $0 $12,450 ~$7,500
Break-even point ~5,000 paid tickets/year N/A N/A
Time to launch 2-6 months Same day Same day
Feature updates Manual (your cost) Automatic Automatic

Verdict: Unless you are processing more than 5,000 paid tickets annually or have strict data sovereignty requirements, using a platform is almost always more cost-effective than building custom.

How to Choose: Decision Framework

Answer these five questions to narrow down your choice:

1. Are your events free or paid?

  • Free: Luma (clean design) or Humanitix (social impact)
  • Paid: Continue to question 2

2. Where is your audience?

  • India: Townscript (general) or Konfhub (tech)
  • Global: Eventbrite (discovery) or Ticket Tailor (lowest fees)
  • Internal/corporate: Splash or Zoom Events

3. What is your event size?

  • Under 100: Luma or AllEvents
  • 100-1,000: Eventbrite, Townscript, or Konfhub
  • 1,000+: Cvent or Bizzabo

4. Do you need video streaming?

  • Yes: Zoom Events (built-in) or Bizzabo (integrated)
  • No: Any platform works

5. What is your budget?

  • Zero (free tools only): Luma, Humanitix, or free tiers of Eventbrite/Townscript
  • Under $100/month: Ticket Tailor or AllEvents Pro
  • $500+/month: Splash, Bizzabo, or Cvent

Migration Tips: Switching Platforms

If you are currently on one platform and considering a switch, follow these steps to minimize disruption:

  1. Export your attendee data before canceling - most platforms allow CSV export
  2. Set up redirects from old event pages to new ones (if possible)
  3. Notify repeat attendees about the platform change via email
  4. Run a test event on the new platform before your next major event
  5. Verify payment gateway integration processes a real test transaction (not just sandbox)
  6. Check refund policies - some platforms hold funds for 7-14 days after switching
  7. Transfer email lists to your own email tool (Mailchimp, etc.) rather than relying on platform-specific email features

Key Trends in Event Registration for 2026

Several trends are reshaping how event registration platforms compete:

  • AI-powered pricing - platforms like Eventbrite now suggest optimal ticket pricing based on demand patterns, event category, and market data
  • No-code customization - drag-and-drop builders are replacing the need for developer involvement in event page creation
  • Multi-currency and localization - platforms are adding native currency support beyond USD/EUR/GBP, with UPI and PIX gaining traction
  • Sustainability tracking - attendees increasingly want to see the carbon footprint of events, and platforms are adding sustainability dashboards
  • Blockchain ticketing - NFT-based tickets for fraud prevention are being piloted by larger platforms, though adoption remains niche
  • Unified attendee profiles - platforms are building cross-event attendee profiles, similar to how LinkedIn tracks professional history

Frequently Asked Questions

1. What is the cheapest event registration platform for paid events?

Ticket Tailor offers the lowest fees at $0.26 flat per ticket with no percentage commission. For Indian events, Konfhub at 2.5% per ticket is the most affordable option with native UPI/Razorpay support. For context, selling 500 tickets at INR 1,000 each would cost INR 12,500 on Konfhub versus INR 15,000 on Townscript.

2. Can I use Eventbrite for events in India?

Yes, but with limitations. Eventbrite processes payments in INR through Stripe, but does not support UPI, Razorpay, or Paytm. Payouts may involve currency conversion delays. For India-focused events, Townscript or Konfhub provide a smoother experience for both organizers and attendees.

3. Which platform is best for free events?

Luma is the best choice for free events - it charges nothing, has a clean modern design, and includes email communication tools. Humanitix is a strong alternative if social impact matters to your organization. Eventbrite's free tier also works but pushes upgrades aggressively.

4. Do I need a separate check-in app, or do platforms include one?

Eventbrite, Townscript, and Konfhub include mobile check-in apps with QR scanning. Luma and Ticket Tailor rely on web-based check-in (no dedicated app). For large events (500+ attendees), a dedicated check-in app significantly speeds up entry and reduces queues.

5. How do platform fees affect my ticket pricing strategy?

Platform fees typically add 3-8% to ticket costs. You have three options: absorb the fees (your revenue drops), pass fees to attendees (ticket price appears higher), or build fees into your ticket price (clean pricing but lower margin). Most organizers pass fees to attendees, as this is industry-standard and expected.

6. Can I sell tickets on multiple platforms simultaneously?

Yes, but it requires careful inventory management to avoid overselling. Some organizers list on Eventbrite for discovery and their own website for direct sales. If you do this, manually sync ticket counts daily or use a tool that manages multi-platform inventory. Overselling creates serious trust and legal issues.

7. What happens to my attendee data if the platform shuts down?

Always export your attendee data regularly - never rely solely on the platform for data storage. Most platforms allow CSV export of attendee lists, transaction histories, and email addresses. Store backups in your own CRM or spreadsheet. Platforms like Cvent and Bizzabo offer data portability guarantees in their enterprise contracts.

8. Which platforms support recurring events (weekly workshops, monthly meetups)?

Luma, AllEvents, and Eventbrite handle recurring events well - you can create a series with individual dates that share a single listing. Townscript and Konfhub support recurring events but with less elegant implementation. For weekly or bi-weekly events, Luma's series feature is the most polished.

9. Is it worth paying for an enterprise platform like Cvent or Bizzabo?

Only if you run 5+ large events (500+ attendees) per year and need sponsor management, advanced analytics, and dedicated support. For most organizers running 1-3 events annually, the per-ticket model of Eventbrite, Townscript, or Ticket Tailor is far more cost-effective. Enterprise platforms typically require $15,000-$50,000 annual commitments.

10. How do I handle refunds and cancellations on these platforms?

Refund policies vary significantly. Eventbrite allows organizer-controlled refund settings (full, partial, or no refunds). Townscript processes refunds within 5-7 business days to the original payment method. Ticket Tailor gives organizers full control. Most platforms charge you the original platform fee even on refunded tickets - factor this into your cancellation policy. Always state your refund policy clearly on the event page to avoid disputes.


Planning a budget for your next event? Use our free Event Budget Calculator to allocate your registration and technology costs. Need a complete planning framework? Try the Event Checklist Generator.

Frequently Asked Questions

What is the cheapest event registration platform for paid events?
Ticket Tailor offers the lowest fees at $0.26 flat per ticket with no percentage commission. For Indian events, Konfhub at 2.5 percent per ticket is the most affordable option with native UPI/Razorpay support. Selling 500 tickets at INR 1,000 each costs INR 12,500 on Konfhub versus INR 15,000 on Townscript.
Can I use Eventbrite for events in India?
Yes, but with limitations. Eventbrite processes payments in INR through Stripe but does not support UPI, Razorpay, or Paytm. Payouts may involve currency conversion delays. For India-focused events, Townscript or Konfhub provide a smoother experience for both organizers and attendees.
Which platform is best for free events?
Luma is the best choice for free events. It charges nothing, has a clean modern design, and includes email communication tools. Humanitix is a strong alternative if social impact matters. Eventbrite's free tier also works but pushes upgrades aggressively.
Do I need a separate check-in app, or do platforms include one?
Eventbrite, Townscript, and Konfhub include mobile check-in apps with QR scanning. Luma and Ticket Tailor rely on web-based check-in. For large events (500 or more attendees), a dedicated check-in app significantly speeds up entry and reduces queues.
How do platform fees affect my ticket pricing strategy?
Platform fees typically add 3-8 percent to ticket costs. You have three options: absorb the fees, pass fees to attendees, or build fees into your ticket price. Most organizers pass fees to attendees, as this is industry-standard and expected.
Can I sell tickets on multiple platforms simultaneously?
Yes, but it requires careful inventory management to avoid overselling. Some organizers list on Eventbrite for discovery and their own website for direct sales. Manually sync ticket counts daily or use a tool that manages multi-platform inventory.
What happens to my attendee data if a platform shuts down?
Always export your attendee data regularly. Most platforms allow CSV export of attendee lists, transaction histories, and email addresses. Store backups in your own CRM or spreadsheet. Cvent and Bizzabo offer data portability guarantees in their enterprise contracts.
Which platforms support recurring events like weekly workshops?
Luma, AllEvents, and Eventbrite handle recurring events well. You can create a series with individual dates that share a single listing. Townscript and Konfhub support recurring events but with less elegant implementation. Luma's series feature is the most polished.
Is it worth paying for an enterprise platform like Cvent or Bizzabo?
Only if you run 5 or more large events (500+ attendees) per year and need sponsor management, advanced analytics, and dedicated support. For 1-3 events annually, the per-ticket model of Eventbrite, Townscript, or Ticket Tailor is far more cost-effective.
How do I handle refunds and cancellations on these platforms?
Refund policies vary significantly. Eventbrite allows organizer-controlled refund settings. Townscript processes refunds within 5-7 business days. Ticket Tailor gives organizers full control. Most platforms charge you the original platform fee even on refunded tickets, so factor this into your cancellation policy.
MS

Manoj Sharma

Founder & Editor, EventSphereX | Overwrite

Event industry professional with hands-on experience across exhibitions, corporate events, brand activations, and MICE. Building tools and content to help event professionals worldwide grow their careers and businesses.

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